Behavior

Culture: The Elusive Lever

Whether we want it to be this way or not, leadership is directly linked to culture. Culture is influenced by leadership, and it is the leader(s) that actively take part in changing it.

Culture can drive behavior, change behavior, and even enable behavior. Whether we are reviewing the seminal work on culture (I will not bore you with that) or evaluating a modern-day company to assess culture, there are several notions most leadership experts, and researchers, can agree upon. My aim is to identify basic assumptions about culture, noted below. As a follow-up to this article, I will address several "culture styles." (If you do not know where you are, how will you know where you want to go?)

Books, Pixabay.

A culture does not live alone. It is created by shared behaviors and, my personal favorite, shared values. The culture is simply an amalgamation of norms and expectations. Dare I say: culture defines the unwritten rules. (Yet, I challenge leaders to write down the values that push culture forward.)

A culture lives on. Think of clients you have worked with, or customers to whom you have sold. Did they have a distinct culture? It is likely that culture has been in the works for some time. In fact, culture can attract people who are like-minded (see Benjamin Schneider’s model). It is the in-and-out group structuring of culture. The social pattern is present, attracts like-minded people, and the tracks becomes more engrained with each loop. Those who do not fit in tend to depart on their own free will, and the carousel goes ‘round.

A culture is a part of being human. Let us not forget our ancestors – they are our reason for being here, for surviving (yes, we can thank our ancestors for these wicked fight or flight responses – they kept us alive, albeit they are no longer needed in our lion-free cities!). Humans are meant to be with others – thus culture continuity makes all the more sense as discussed above. Just as homophily (birds of a feather flock together) is alive and well, behaviors have followed suit. [It is a bit more complex than I am making it out to be – see S. Schwartz and E.O. Wilson’s research for more detail.] Further, humans not only respond to culture, they are able to sense it. I know this much is for sure: I have been told by business professionals what their culture embodies, and have felt the opposite. But I have also been an active contributor to organizations where what they said was reality. It is in those moments I smile a smile of contentment.

Culture styles – they are up next week.

/Initially published via LinkedIn Articles/