As I stand here, writing this blog, I’ve realized how normalized the standing-desk phenomenon has become. I remember interning in undergrad. The back closet/office/ice box did not afford such a stylish leisure! But, now we know why standing is helpful for our health and why sitting all day is “out.”
Similarly, virtual teams did not exist prior to the geographical expansion of companies – this big booming occurrence of globalization, paired with technological advances. The digital culture isn’t going away – in fact it will only continue to rewrite office dynamics as we know them.
So. How do we get virtual teams right?
Teams comprised of individuals in varying locations continue to rise. I repeat: they aren’t going away. If you want to scale your company but think you have all the talent you need in your backyard, good luck to you. Our virtual world of laptops, wi-fi, chat tools, video, etc., allow people to work from anywhere (and be effective).
Benefit to employees?
Flexibility.
Global interaction with colleagues.
Efficiency (nothing says “kill the productivity,” to me, like a shared space of noisy banter).
Benefit to companies?
Spend more money on the talent, not the real-estate.
Empower employees by trusting them. (Hip-hip hooray for the empowerment culture!)
Hold the phone: When we re-write the rules of workplace interaction, there will also be downsides, unquestionably. Client expectations can fail, tasks get lost in the ether, and workers feel overwhelmed by the number of communication forms. [Uh, Sally, I sent that to you… I think it was via Skype – no actually email… Hm, no, actually slack?]
Without rules of virtual engagement, expectations can slip through the cracks. We all make the joke: the hardest part of our “Gotomeeting” is getting it to work before our call begins. When people don’t show, there’s background noise, reception is poor, or you’re half-engaged, problems will arise.
However – and virtual grumps pay attention(!) – well-managed dispersed teams can actually outperform those that share office space. They can also increase productivity, according to an Aon Consulting report, by 43 percent.
If you’re still a mis-believer in how successful a virtual team can be, I’ll help you through (but not until next week). Stay tuned.