If you think about it, what is the common thread throughout all business? People.
Emotional intelligence is defined in a myriad of ways, but the short and sweet version: it is the ability for a person to be aware of their feelings and others, while also controlling emotions, being thoughtful with responses.
Whether we are communicating with a family member, or a Fortune 100 company, understanding others, acting empathetically, and adjusting for the environment is
Positivity Meets Reality: The world is not perfect, no. Far from it in fact. Yet, positive people often lift those up around them and approach issues as opportunities. When people are able to take challenges or obstacles and look at them for what they are - challenging but not life-threatening – the positive outlook perseveres.
Stress Management: How do you manage your stress? Whether someone cuts you off on the highway or smacks you in the face with an umbrella (more common in NYC), that is no reason to let your day unravel. I propose: be aware of your frustration, recognize it for what it is, accept it, and move on. Deep breathing helps (as does some intense exercise!).
Take note: Facial expressions and body language speak loudly. If someone is avoiding eye contact or shifting their weight, is the conversation worth having? Or, is someone beginning to stir with anger? Being aware of others’ behaviors and body language can help circumvent heightened arguments or can save time. Hold the challenging discussion for time all parties can be attentive and thoughtful.
Higher EQ supports team alignment, reduces conflict, lowers stress, and fuels the positivity tank. Unsurprisingly, positive spins result in proactivity and solution-focused perspectives, as opposed to reactivity (its evil twin).
Keep fighting the good fight!